Warranty Policy
Lifetime Warranty
Wolf Skin Covers manufactures covers directly for your marine needs. Our business model is unique because we own the entire supply chain, enabling us to ensure and guarantee high-quality covers at affordable prices. Wolf Skin Covers provides a lifetime warranty, ensuring that our covers are free from defects in material or workmanship.
The warranty period for our products begins on the day of purchase by the original customer. Wolf Skin Covers guarantees to repair or replace, at any time, any product that, under normal conditions of use and service, and which has been properly installed, proves to be defective in material or workmanship. This warranty applies exclusively to the original customer and is non-transferable. It covers only the cover itself and excludes accessories. Wolf Skin Covers will cover all costs associated with repairing or replacing the cover, including shipping.
Exclusions from this warranty include failures caused by misuse, negligence, modification, abuse, improper application, installation or operation, or by unauthorized service or use of unauthorized parts in connection with the product and inadequate maintenance. Aesthetic issues such as staining, fading over time, spills, or bleeding are not covered. It is your responsibility to ensure that when the cover is in use, you take all necessary precautions to protect yourself and your vehicle.
We can only exchange your cover for the exact one that you have ordered. After the original 30 days, issues regarding color and fit do not fall under the warranty.
If you are submitting a claim for your cover warranty, our customer service agent will review your request. Once approved, we will forward the shipping details for your replacement cover within 72 hours.
Warranty Claim Instructions
Please ensure to include your name, order number, email, and phone number. Also, be sure to include the reason for your request and what you would like us to do to help resolve your issue.
Once your request has been submitted, you will receive an email confirming your request, and a customer service representative will review your request and follow up with you within 24-48 hours. Please refrain from re-submitting ticket requests or leaving additional voicemails during this time, as they can confuse the representative working to assist you.
To submit a warranty claim, CLICK HERE.